WoneSuite (“we,” “us,” or “our”) complies with the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws. This DMCA Policy outlines the procedures for reporting copyright infringement on our platform and how we respond to such claims.

We respect the intellectual property rights of others and expect our users to do the same. This policy implements the procedures set forth in 17 U.S.C. § 512 for reporting alleged copyright infringement and provides information about how to submit a counter-notice if content is mistakenly removed.

This policy applies to all content hosted on, transmitted through, or stored on WoneSuite’s services, including but not limited to user-generated content, documents, images, videos, and code.

2. DMCA Compliance Designated Agent

We have registered a Designated Copyright Agent with the U.S. Copyright Office to receive notifications of alleged copyright infringement. All DMCA notices should be sent to:

WoneSuite Copyright Agent
Email: copyright@wonesuite.com

Note: Please use this contact information only for copyright infringement reports. For other inquiries, use our general contact channels.

3. Reporting Copyright Infringement (Takedown Notice)

If you believe that your copyrighted work has been copied and is accessible on WoneSuite in a way that constitutes copyright infringement, you may notify us by providing our Copyright Agent with the following information:

3.1. Required Information

  1. Identification of the copyrighted work you claim has been infringed, or if multiple works, a representative list.
  2. Identification of the material that you claim is infringing, with enough detail so we may locate it on our services (preferably including specific URLs).
  3. Your contact information, including name, address, telephone number, and email address.
  4. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  5. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
  6. Your physical or electronic signature (typing your full name may serve as signature).

3.2. Submission Method

DMCA notices may be submitted via:

We cannot process incomplete or inaccurate notices. Please ensure your notice includes all required elements.

4. Counter-Notice Procedure

If you believe your content was mistakenly removed due to misidentification or error, you may submit a counter-notice containing:

4.1. Required Counter-Notice Information

  1. Identification of the material that was removed or disabled and its location before removal.
  2. A statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
  3. Your name, address, telephone number, and email address.
  4. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if outside the U.S., any judicial district in which WoneSuite may be found), and that you will accept service of process from the person who provided the original DMCA notice or their agent.
  5. Your physical or electronic signature.

4.2. Counter-Notice Process

Upon receiving a valid counter-notice, we will:

  1. Promptly provide the original complainant with a copy of the counter-notice.
  2. Inform them that we will replace the removed material or cease disabling access to it in 10 business days.
  3. Replace or cease disabling access to the material 10-14 business days after receiving the counter-notice, unless our Copyright Agent first receives notice that a court action has been filed to restrain the infringing activity.

5. Repeat Infringer Policy

In accordance with the DMCA and other applicable laws, WoneSuite has adopted a policy to terminate access for users who are repeat infringers. We maintain a database of DMCA notices and make reasonable efforts to identify repeat infringers.

Accounts may be terminated after three valid DMCA violations within any 12-month period. We reserve the right to terminate accounts after a single egregious violation.

6. International Considerations

While the DMCA is U.S. legislation, WoneSuite respects copyright globally. We will process takedown notices that substantially comply with DMCA requirements regardless of the complainant’s location.

For countries outside the United States, we will process notices that comply with applicable local laws and international copyright treaties.

7. False Claims Warning

IMPORTANT: Knowingly materially misrepresenting that material or activity is infringing may subject you to liability for damages, including costs and attorneys’ fees. Similarly, making false claims in a counter-notice may result in similar liability.

Before submitting a notice, please ensure you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.

8. Policy on Non-Copyright Infringement Reports

This policy specifically addresses copyright infringement claims only. For reports of:

  • Trademark infringement
  • Defamation
  • Other legal concerns

Please contact our legal department at legal@wonesuite.com with a detailed description of the issue.

9. Processing Time

We aim to acknowledge receipt of DMCA notices within 24 business hours and to process complete notices within 3-5 business days6. Complex cases or notices missing information may take longer to process.

During processing, we may temporarily disable access to the allegedly infringing material3.

10. Additional Resources

11. Policy Updates

We may update this DMCA Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this policy. We encourage you to periodically review this page for the latest information on our DMCA procedures.

12. Contact Information

For all DMCA-related communications, please contact our designated Copyright Agent at the information provided in Section 2.

For non-copyright legal inquiries, please contact:
WoneSuite Legal Department
Email: legal@wonesuite.com